Canada

Fillipino-Canadian family in Alberta struggles to pay off $400,000 hospital bills

by Theresa Redula and Nandika Ravi

A family in Lethbridge, Alberta is cautioning people to get travel insurance for relatives who visit, after their 74-year-old father on a visitor’s visa suffered a massive stroke, leaving them scrambling to pay off hefty hospital bills, estimated at $400,000 CAD.
“Before you invite your relatives here, you have to think hundred times first, and for those who have family that’s already here in Canada, I suggest you talk to your insurance company right away,” Robin Galang told OMNI’s Theresa Redula.
Berna Galang and her husband Robin have lived in Canada since 2012. They became Canadian citizens in 2015. Berna’s father Bernado Puno who came for a visit in August 2019. He decided to stay, and applied for permanent residency through the parent-grandparent program in September 2020.
“We brought him to Banff, Waterton, fishing, camping, sightseeing,” Robin said.
“It was the happiest days of his life. A dream come true, he’ll always say to me.”

 

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However, two months after he filed his residency application, his family says that Puno started acting differently.

“He was not properly answering our questions,” Robin said.
“If we’re going to ask him a number, he’ll answer words. If we ask him words, he’ll answer numbers. We are all shocked. The doctors told me he has a stroke. It’s a huge one, it’s a severe one, so it’s a big damage on his brain,” Robin added.

The family attempted to apply for provincial health care in Alberta, but their request was denied as Puno isn’t a Canadian citizen and  doesn’t meet their eligibility criteria for health coverage.
“When the result came, it was just so frustrating,” Robin said.
“We don’t know what to do next. That’s the only way we can cover his hospital bills.”

Although his condition is getting better and Puno is now medically stable, doctors say he still needs rehabilitation. The family worries that their father may be released from the hospital due to lack of health coverage.
With no solution in sight and Puno’s visa expiring in April, the family is faced with a difficult decision to send him back to the Philippines, where he can receive the benefits of Philhealth care. The family has also reached out to the Philippine Consulate General in Calgary and set up a GoFundMe page to help raise funds for his flight back. 
“We only live here paycheque to paycheque but on top of that, is the hospital bills are very expensive here in Canada,” Robin said.
OMNI Television reached out to Alberta Health Services who say they can’t comment on specific cases, but did say that they work to ensure that in cases where they’re unable to make arrangements for transfer of the patient, other government agencies may be asked to assist.

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