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by Theresa Redula and Nandika Ravi

A woman who was caught on video unleashing a racist tirade against Filipino Tim Hortons employees at a drive-through in Markham,  ON, has now apologized for her actions after the video went viral.

The video was shared on Friday with OMNI News shows the woman saying, “why are you working at Tim Hortons? ‘Cause you have to clean the house.”

She then goes on to saying, “just clean the house, change the sheets. Why are you working at Tim Hortons?”

Anger and hurt spread in the Filipino community after video of her surfaced on TikTok, gained thousands of views.

On Sunday evening, in an Instagram direct message to OMNI News from the Sherry Privé House of Fashion account, Sherry Mostafavi apologized for her actions.

“To all Timhorton staff, media, partners, friends and critics. I want to apologize to the Filipino Community for the inappropriate comment. I should not have said that. I can imagine you’re so disappointed. Under no circumstances I should express my anger as an Individual towards the whole community. I will now be doing everything I possibly can to prevent this from happening again in future.

Racism and bias in any shape or form, conscious or unconscious, deliberate or accidental, are simply unacceptable and need to be eradicated from society. In this instance, we have not been sensitive enough to this agenda.

Please accept my humble apologies.

Sherry Mostafavi, Sherry Prive house of fashion.”



Tim Hortons sent a statement to OMNI News that said the company is working with the crew to ensure they feel supported in the wake of this unfortunate and unacceptable experience.

“Throughout the pandemic, Tim Hortons team members have been working incredibly hard to be there for our loyal guests and to feed and fuel other essential and frontline workers. The vast majority of our guests always treat team members with the kindness and respect they deserve. We do not tolerate any form of discriminatory or abusive behaviour at Tim Hortons restaurants. The restaurant owner is working directly with their team members to ensure they feel supported in the wake of this unfortunate and unacceptable experience.”-The Tim Hortons Media Team

The owners of the Tim Hortons in a statement said that they do not condone such “discriminatory and abusive behaviour.”

“Along with my two brothers, Leo and Ben, we have owned and operated this Tim Hortons restaurant for over 15 years and we’re proud of our connection to the local Filipino community. Many of our team members and regular guests take pride in their Filipino heritage and we stand beside them and do not condone the discriminatory and abusive behaviour that our team experienced this past week.” – Alex Papageorge, Tim Hortons restaurant owner

                        Statement from the Markham branch owners


Dr. Rose Ann Torres, an assistant professor in sociology at the University of New Brunswick is asking the community to look at the larger issue of systemic racism among Filipinos.

“We cannot just shoot the messenger, we shoot the message. Because the message here is very clear that Filipinos are discriminated on the basis of their race, on the basis of their class, and on the basis of their gender,” Torres said.